Terms of Service

Terms of Service

Effective Date: 01 May 2025

Welcome to HerWell. These Terms of Service (“Terms”) govern your access to and use of our website (https://herwellafrica.com), including any services, resources, digital content, consultation intake forms, and communications offered by HerWell. By using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the site and associated services.

1. Use of the Website

HerWell provides wellness-related information, downloadable educational resources, and consultation opportunities focused on menstrual, menopause, and health system policy topics. The content is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

You agree not to:

• Use the website for any unlawful or abusive purposes.

• Attempt to interfere with the site’s operation or security.

• Misrepresent your identity or affiliations.

We reserve the right to suspend or terminate access to any user violating these conditions.

2. Consultations and Digital Products

When you complete an intake form or request a consultation, you agree to provide accurate, current, and complete information. Consultations are non-clinical and do not establish a doctor–patient relationship. Recommendations made during consultations are general in nature and do not replace the advice of your healthcare provider.

All digital resources (e.g., policy templates, wellness guides) are for personal or organizational use only. Redistribution or resale without written permission from HerWell is prohibited.

3. Intellectual Property

All content on this website—including text, graphics, branding, course materials, digital products, and logos—is the property of HerWell, unless otherwise stated. You may not copy, reproduce, or distribute any material without express written consent. Any unauthorized use may violate copyright, trademark, and other applicable laws.

4. Payment and Refund Policy

Payments for digital products or consultation services are processed through secure third-party providers such as Flutterwave. All purchases are non-refundable unless otherwise stated at the point of sale. If a technical error prevents you from accessing a purchased resource, please contact us at info@herwellafrica.com within 7 days of purchase.

5. Email Communication and Marketing

By signing up for downloadable resources or consultation forms, you agree to receive follow-up emails related to the service or content you requested. You may unsubscribe from promotional emails at any time via the unsubscribe link provided.

6. External Links

Our website may contain links to third-party websites, including social media platforms and referenced partners. HerWell is not responsible for the content, privacy policies, or practices of those sites.

7. Disclaimer and Limitation of Liability

All content and services are provided “as is” without warranties of any kind. HerWell makes no guarantees regarding the accuracy, relevance, or completeness of content and accepts no liability for any direct or indirect loss arising from the use of our site, services, or resources.

HerWell is not liable for any health or business decisions made based on our resources or advice. Always consult your licensed healthcare provider for medical concerns.

8. Modifications

We reserve the right to update or change these Terms at any time. Continued use of the site after changes implies acceptance of the revised Terms. The updated version will always be posted on this page with a new effective date.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Rwanda, without regard to conflict of law principles.

10. Contact

If you have any questions regarding these Terms, please contact us:

HerWell
Email: info@herwellafrica.com
Website: https://herwellafrica.com